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Mediation Services

The PHRC offers mediation services as a voluntary option to quickly resolve employment, housing, and public accommodation disputes. Highly successful, the Mediation Division has earned more than $ 5B in settlements for Complainants and closure for both parties since it's inception in April 2020. Feedback from participants has been overwhelmingly positive.     

Mediation services: 

    • Provide a way to avoid lengthy investigation hearings and/or court.
    • Offer an informal process in which a trained, neutral mediator helps people explore and resolve their differences together
    • Strive to produce a settlement agreement that is acceptable to both parties

 Learn more about mediation services by calling (717) 787-4410 | (717) 787-7279 (TTY users only), and choosing option 7,  or emailing


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