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Responsibilities of Realtors, Brokers and Agents

Under the Pennsylvania Human Relations Act, neither you nor your designee may...

  • Steer or otherwise direct a property seeker's attention to a particular neighborhood based on the race, color, religion, national origin, ancestry, sex, disability, age, familial status or use of a guide or support animal because of the blindness, deafness or physical disability of the user, or because the user is a handler or trainer of support or guide animals, of either the property seekers or persons already residing in that neighborhood.
  • Volunteer information to or invite questions from property seekers concerning the race, color, religion, national origin, ancestry, sex, disability, age, familial status or use of a guide or support animal because of the blindness, deafness or physical disability of the user or because the user is a handler or trainer of support or guide animals of persons already residing in a neighborhood.
  • Answer questions from or initiate a discussion with persons who are selling, renting or otherwise making housing or commercial property available concerning the race, color, religion, national origin, ancestry, sex, disability, age, familial status or use of a guide or support animal because of the blindness, deafness or physical disability of the user or because the user is a handler or trainer of support or guide animals of prospective buyers, applicants or others seeking housing.
  • Engage in certain practices which attempt to induce the sale, or discourage the purchase or lease of housing accommodations or commercial property by making direct or indirect reference to the present or future composition of the neighborhood in which the facility is located with respect to race, color, religion, sex, ancestry, national origin, disability, age, familial status or guide or support animal dependency.
  • Engage in any course of action which could be construed as reluctant or delayed service having the effect of withholding or making unavailable housing accommodations or commercial property to persons because of their race, color, religion, national origin, ancestry, sex, disability, age, familial status or use of a guide or support animal.